Website information
Privacy Policy
How Shanghai Liangliang handles website inquiries, browser storage and requests about your information.
Updated:
Who this policy covers
This policy describes the shll.co business website for Shanghai Liangliang Biotechnology (Shanghai Liangliang), based in Shanghai, China. It covers inquiries and information used to operate this website. Use the email below to contact us about your information; a separate project agreement may address additional project records.
Information you choose to provide
An inquiry requires your name, email address, project message and permission to process the inquiry. Company, country or region, business type, category, cooperation model and further product details are optional. Selected products and saved concepts included in your inquiry are sent with it. A file reference field sends a link, not a file upload. Avoid passwords, payment details, identification documents, health records or confidential formulas in the initial inquiry.
Purpose and your choice
We use the inquiry to understand your request, communicate with you and follow up on the proposed project. The checkbox records your permission for that purpose; it is not a newsletter subscription. You may browse without making an inquiry. Without the required contact details or permission, we cannot process the website form. You can ask us by email to stop inquiry follow-up or withdraw your permission for future processing; this does not undo processing already carried out.
Delivery and technical information
The form sends its contents to the website server, which forwards them through a configured SMTP email service to the business inquiry mailbox. It also includes the submission time, language, page path and referring website origin, when available. The application uses a network-address-derived key for short-term request limiting; this key is not added to the inquiry email. Hosting services may process request and security logs. Product selections and drafts are stored in your browser as described in the Cookie Policy.
Recipients and processing locations
The business team handling the inquiry and the hosting and email service providers involved in running the website and delivering messages may process the information. The website server is hosted in Malaysia for Shanghai Liangliang's business in Shanghai, China. Email and infrastructure providers may process information in their service locations, which can differ from your country. If your project requires a specific data location or confidentiality arrangement, contact us before sending sensitive material; do not assume a local-only or confidential-document service.
Retention
Inquiry correspondence is kept for communication and project follow-up. Retention depends on whether the discussion or project remains active, whether the record is needed for agreed project work, and applicable legal recordkeeping requirements. There is no fixed automatic-deletion schedule for inquiries. You may request deletion by email; records that must legally be retained may be kept for that requirement. Clearing browser storage does not delete an inquiry already sent by email.
Access, correction and deletion requests
Email us to request access to, correction of or deletion of your inquiry information. Tell us the email address used and enough context to locate the inquiry, without sending unnecessary sensitive documents. We may ask for proportionate verification before sharing or changing information. We will explain any legally required retention that prevents full deletion. Other rights and complaint options depend on the law applicable to your circumstances; you may also contact the relevant data-protection authority.
Security and changes
The form applies input validation, request-size limits and rate limiting. These controls do not guarantee that email or internet transmission is risk-free. Use the HTTPS website and share sensitive technical documents only after agreeing an appropriate process. This page may be updated when the inquiry process or website storage changes; the date above identifies this version.